The THG 360° Operations Assessment™ process materially improves bottom line performance while maintaining a balanced approach that focuses on tribal member development, providing outstanding guest service, assuring a great place for team members to work and creating an environment that inspires continuous improvement.
While the THG team has developed and managed extraordinary properties, THG knows it’s more than nice buildings and near-term profitability. It’s about creating a truly outstanding guest experience resulting in a lifetime of loyalty.
The THG process enables clients to make data driven decisions when developing food & beverage, retail and entertainment offerings by identifying the Highest and Best Use of the property. The THG process includes detailed analysis of the market, demand, trends and competition. THG developments are designed and crafted to create magnificent gathering spaces that anchor a host of well curated shops, restaurants and entertainment zones.
The Hartmann Group is currently developing
Foxwoods Resort Casino at Biloxi Pointe.
The THG executive team developed & operated Mohegan Sun and Mohegan Sun Pocono.
BILOXI POINTE, MSREAD MORE ON FOXWOODS @ BILOXI POINTE
An independent market study projected a 23% revenue decline for a recent client upon the entrance of a new competitor into the market. Through its THG 360° Operations Assessment™ process, The Hartmann Group analyzed all aspects of the client’s business and provided extensive near-term and long-term recommendations. THG recommendations resulted in reducing the year-over-year revenue decline to 6% with projected revenue increases for 2018.